Customer Info

Here you will find important information about your OnePath insurance policy, what you need to do if you need to make a claim and the special services available to you as a OnePath Life customer.

Making a claim

What you need to do if you need to make a claim

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Client Membership Benefits

A unique, free and independent service for OnePath customers when they need that little bit of extra help

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Reviewing your insurance

Understanding your insurance needs and keeping your cover up to date

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Enhancements to your policy

Check out the latest enhancements to your policy here

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Financial Strength

Why OnePath is your trusted insurer

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Find the answers to many of our frequently asked questions

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Contact us

We are here to help, find out our contact details here

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Real life stories


Often, it’s only when we hear someone’s story – someone who has experienced illness, disability or the loss of a loved one - that you appreciate the real value of insurance and the difference it can make for your future.

View our collection of customer’s real life stories here.
Want to know more or find an adviser?

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Call 0508 464 999