We have a number of services designed to help our Christchurch customers who have been directly impacted by the earthquake. 

If your life insurance is through OnePath Life (NZ) Limited, please speak to your insurance adviser in the first instance, or phone us on 0508 464 888

If your insurance is through ANZ or The National Bank please contact one of the following numbers:

• For Life Insurance, call OnePath Insurance Services on 0800 63 66 44
• For Business Insurance, contact Crombie Lockwood on 0800 276 624

For General Insurance, such as house and content, you should first try to make contact with the Earthquake Commission (EQC) on 0800 326 243 or lodge a claim on line at www.eqc.govt.nz. 

If you have trouble getting through to EQC, please contact your insurer, Vero or Tower, on:

• Vero
  ANZ: 0800 269 252
  National Bank: 0800 626 925
• Tower
  ANZ:  0800 100 660
  National Bank: 0800 325 925